WalkMe Named a Leader in Digital Adoption Platforms, Q4 2022 Evaluation by Independent Research Firm

In its study “The Forrester New WaveTM: Digital Adoption Platforms, Q4 2022,” Forrester Research Inc. named WalkMe Ltd., a prominent provider of digital adoption solutions, as a Leader. WalkMe received the highest rating of “differentiated” in 7 of the 10 evaluation categories, the most of any of the 10 businesses considered. The research granted WalkMe a score of “differentiated” in the criterion of planned enhancements and innovation roadmap, in addition to scoring highest among evaluated vendors in the “current offering” area, and acknowledged the business for its “future-ready platform.” WalkMe is “best suited for large companies needing insights-led orchestration for digital adoption,” according to the report.

This is the most recent in a string of accolades WalkMe has received for being a pioneer in DAP. WalkMe was recently named the top digital adoption platform by Everest Group in their PEAK Matrix for DAP, in which WalkMe was deemed the obvious choice for enterprise-grade DAP deployments. The company was also recently listed as one of 14 representative vendors in Gartner’s 2022 Gartner Market Guide for Digital Adoption Platforms report.

A dependable and scalable platform for major companies is provided by WalkMe’s feature-rich platform, ongoing focus on innovation, solution accelerators, and first-to-market offers, according to the Forrester assessment.

Founded in 2011, WalkMe created the Digital Adoption Platform (DAP) category. Today, with users in more than 160 countries, WalkMe is trusted by ~2,000 customers, including 80% of the Fortune 10. The first Forrester New Wave on digital adoption platforms marks a tremendous milestone in the establishment of the DAP category and is further evidence of the industry gaining critical mass among research firms and businesses across industries.

“Digital adoption platforms are enabling a fundamental shift in workplace efficiency that has proven to be one of the most impactful elements of digital transformation. As the creators of the first digital adoption platform, WalkMe continues to focus on differentiated innovation. WalkMe received the  highest marks possible in seven criteria within the Forrester New Wave™report. WalkMe was built on a foundation that enables us to be the most powerful digital adoption platform to tackle the unique challenges of enterprise-grade deployments. We are proud of the success we bring to our customers by helping maximize their return on technology investments. And we are equally proud to be recognized as a Leader in the Forrester New Wave™ report.”

Dan Adika, Co-founder and CEO, WalkMe

 

“WalkMe is an invaluable solution that helps us maximize our investment in technology by making applications easier to use for our employees. Implementation was excellent, and we have been able to significantly improve the user experience and cut upfront on-boarding time.”

Maurice Weiss, Corporate CRM Manager, DB Schenker

 

“GuideMe Solutions partners closely with WalkMe to ensure the success of digital transformation initiatives for our clients. As one of the world’s premier Digital Adoption expert consultancies, our focus is on ensuring our clients realize maximum value from their digital transformation initiatives, and we value third party industry research when making our recommendations. We believe WalkMe’s recognition as a leader in the Forrester New Wave™ report supports our observations and experiences with WalkMe when deploying solutions at our mutual customers.”

Stephen Pech, Managing Director, GuideMe Solutions