Tags : Customer Experience

Hyland expands its Content Innovation Cloud with powerful AI enhancements across the platform, helping enterprises harness the power of their

Hyland, the leading provider of unified content, process and application intelligence solutions and the pioneer of the Content Innovation Cloud™, is today announcing greater capability across its product portfolio. Elevating intelligent content management with powerful new AI enhancements, Hyland is empowering organizations to optimize content, process and application intelligence. With Read More

Blueshift Adds Intelligent Agents to Its Customer AI Suite

Blueshift, the leader in AI-powered customer engagement, today announced the launch of Customer AI Agents that help marketing teams conduct 10X more personalization experiments with automated AI decisioning. The Agents are the latest addition to Blueshift’s Customer AI Suite, which includes Predictive AI, Recommendations, and AI Assistants for generating Read More

Unifyr Announces First Centralized, AI-Powered Partner Engagement Platform to Streamline Channel Relationships

Unifyr today announced the launch of Unifyr+, a platform that addresses the challenges of modern channel relationships by putting channel partners in the driver’s seat, leveraging traditional vendor-centric partner relationship management (PRM) programs via a partner-first platform. The new solution empowers managed service providers (MSPs) and other partners to Read More

GRIN Launches Social Listening and Affiliate Hub to Help Brands Track Conversations, Discover Creators and Scale Revenue

GRIN, the world’s leading creator management platform, today announced the launch of Social Listening and Affiliate Hub tools designed to help brands better track, manage and scale their influencer marketing programs. Together, these tools help brands move beyond manual tracking and scattered platforms, providing smarter, streamlined solutions for growth. Read More

LeadsCon 2025

The world’s largest conference and exposition on lead-generation attended by thousands of Fortune 1000 marketers, lead-buyers, procurement teams, agencies and affiliates. Three days of networking, meetings and content featuring lead gen experts. April 7 – 9, 2025 | MGM Grand, Las Vegas Read MoreRead More

lassbox Partners with Liquid PC to Expand Global Distribution of Digital Experience Analytics Solutions

Glassbox, the premier provider of AI-fueled customer intelligence solutions, today announced a strategic partnership with Liquid PC, a leading distributor of advanced technology offerings. Through this collaboration, Liquid PC will become an official distributor of Glassbox’s digital experience platforms, significantly expanding access to Glassbox’s innovative digital customer analytics Read More

DRUID and MoData Forge Strategic Partnership to Revolutionize Customer Engagement and Financial Solutions in South Africa

DRUID, an AI-driven dialogue leader, has announced a strategic partnership with MoData (Pty) Ltd, an emerging pioneer in AI-powered customer engagement, fintech and data-driven financial applications. This partnership is poised to combine DRUID’s advanced conversational AI capabilities with MoData’s transformative financial business insights, equipping businesses with powerful tools Read More