Tags : customer support

New Salesforce Customer 360 Innovations Help Businesses Go Digital Faster and Drive Efficient Growth with Automation and Intelligence

September 15, 2022

Salesforce, the global leader in CRM, today introduced new Customer 360 innovations that provide companies with powerful automation and intelligence technologies to drive efficient growth and deliver personalized customer experiences at scale, helping customers do more with less. With challenging market conditions like inflation, supply chain disruption, and labor shortages, companies Read More

How To Win the Era Of Customer-Centric Marketing?

July 27, 2022

When we think of customer-centric marketing, we tend to imagine a brand with a website that’s easy to navigate and use, a mobile app that is responsive and intuitive, or in-store displays that are informative and engaging. But what if there were a factor that was much more crucial Read More

2022 B2B Marketing Trends That Will Grow Your Business

June 30, 2022

B2B marketing has changed drastically during the last five to ten years. To bring in new clients for our company, marketers have shifted their attention away from sales and cold calling and toward digital content marketing strategies and SEO techniques. Every B2B strategy is today driven by content Read More

Identifying and Measuring the KPIs That Will Elevate Your Customer Support and Service

In a rapidly evolving world, it is becoming imperative for organizations to focus on the customer’s experience at the center of their business. However, with organizational silos, it can be incredibly difficult to maintain the necessary momentum for change. This webinar will highlight strategies to infuse the customer’s Read More

ManyChat Launches WhatsApp Chat Marketing Automation

May 12, 2022

ManyChat, the world’s leading chat marketing platform for 1.5 million businesses around the world, today announced the launch of WhatsApp Chat Marketing Automation. The new channel offering will allow businesses and brands who use WhatsApp to communicate with customers and automate their marketing and customer support. WhatsApp has over 2 billion Read More