Drive Retention & Reactivation Success Using Intelligent Direct Mail

In both B2C and B2B businesses, existing customers make up the lion’s share of your recurring revenue. Protecting and growing them through expansion opportunities, cross-sells, and upsells is crucial. We’ve all seen the worst-case scenario before. An active customer starts disengaging, purchases less often, and then pauses their subscription, disappears completely, or even cancels their account; and so starts the reactivation cycle.

Read More