Weave Adds New Features to Online Scheduling Tool

Weave, the all-in-one customer communication and engagement platform for small businesses announced a slate of new features in its Online Scheduling tool.

With the new Online Scheduling & Text Connect features, which were first introduced in 2021 as Web Assistant, small practices now have a way to allow patients to book appointments straight from their website, saving staff time and enabling them to take in more clients every day. In order to give patients the information they need to make the appropriate appointment without having to pick up the phone, businesses can use Weave Online Scheduling to design their online calendar with appointment kinds, providers, and schedule availability.

Prominent practice management systems for dentistry and optometry will also have increased capabilities and interoperability, including OpenDental, Eaglesoft, Crystal PMS, and OfficeMate. As soon as an appointment is confirmed in Weave, Weave Texting instantly adds it to the calendar of the integrated practice management system and sends a text confirmation to the patient.

“Delivering a delightful patient experience begins with getting an appointment on the schedule,”

“With the latest updates and additional features to Online Scheduling & Text Connect, Weave is leveraging its powerful VoIP platform and two-way texting capabilities to help more offices delight new and existing patients at every interaction.”

                                                        Brett White, Interim CEO of Weave.